IBCS® with SUCCESS – Successful reports and presentations
As an expert in your field, you have processed important and accurate data. Yet it takes much more to present this data successfully to management or customers.
Focus here must be on your message because recipients will only be able to understand you if you really say what must be said. Management reports require clear notation, as is the case with maps or sheets of music.
This workshop will be conducted in Croatian.
This workshop is precondition for attaining the IBCS® Certified Consultant certificate.
The main objective is presenting universal design standards for reports and presentations that will help participants report and present more effectively – with numerous before-and-after examples taken from actual practice. Find out why large corporations including SAP and PHILIPS have successfully standardized their reporting with the SUCCESS formula of the International Business Communication Standards (IBCS®).
The attendance fee includes training materials, lunch and refreshments during breaks.
Number of places on this workshop is limited.
08:30 Reception and distribution of materials
09:00 Introduction: The basics of business communication
- Management reports: Reports should have something interesting to report
- Presentations: The PowerPoint culture must be questioned
- The SUCCESS formula of the International Business Communication Standards (IBCS®)
10:30 Coffee break
11:00 SAY: Convey a message
- Focus on the message
- Detect, explain, or suggest
- Substantiate message
11:30 STRUCTURE: Organize content
- Use homogeneous, non-overlapping and exhaustive elements
- Build hierarchical structures
- Show logical structure
12:00 EXPRESS: Choose proper visualization
- Use correct chart type
- Add comparisons and variances
- Explain causes
12:30 Lunch break
13:30 EXPRESS: Choose proper visualization (contd.)
- Replace inappropriate chart types
14:00 SIMPLIFY: Avoid clutter
- Avoid noise
- Avoid redundancies
14:30 CONDENSE: Increase information density
- Utilize space
- Add data, elements, and objects
15:00 Coffee break
15:30 CHECK: Ensure visual integrity
- Avoid manipulated elements
- Use the same scales
16:00 UNIFY: Apply semantic notation
- Unify terminology
- Unify visualization
- Practical application
- Next steps
17:00 End of training
Dr. Mladen Meter, is a consultant and managing director of Business effectiveness Ltd. for business consulting in the field of controlling, finance, management, accounting, internal audit and business information systems (ERP/SAP). He has extensive experience in management positions in international companies (Kaufland, Generali, Basler) and is currently working independently and with renowned foreign partners on numerous projects in Croatia and abroad. He received his Master's degree in 2005 from the Faculty of Economics in Zagreb, in 2006 he finished Controlling Stufenprogramm at Austrian Controller-Institut in Vienna and passed the examination for the Certified Controller. In 2012 he attained his PhD from the Faculty of Economics in Split. He also attended the IEDC Bled School of Management. He is a certified internal auditor for banks, financial institutions and information systems and is a member of consultants network of certified consultants of HAMAG for areas: business planning, finance, organization and business management. He has been a senior lecturer at the AACSB accredited business school for a number of years, and has lectured in Germany at ESB Business School in Reutlingen. He also frequently teaches on open and in-house education in Croatia and abroad.